A Lifetime of Love
Sometimes, EMMC patients are faced with an extended hospital stay for their treatment. That stay can seem even longer when it overlaps with life’s special events. Events that would usually bring feelings of joy and happiness can cause a patient to feel sad instead, knowing what they are missing.
In October of 2006, one of our patients on Grant 6 was unhappy as he anticipated being in the hospital on his wedding anniversary. He couldn’t imagine how he would celebrate with his wife while being confined in the hospital. Knowing that this was a special day for the patient and his wife, the staff on Grant 6 planned a unique anniversary party for the couple. Unit secretary Tina Ferrill went out of her way to make sure everything turned out just right for the couple.
After working a long shift, Tina stayed late set up the party. She filled the Grant 6 conference room with balloons and confetti she had purchased. She even served sparkling cider for the couple to enjoy. The couple was surprised and overwhelmed by the gesture, and thrilled that the staff had taken the time to acknowledge their special day. It took a little bit of time for Tina to pull the party together, but a few hours was nothing when it came to honoring years of love and commitment.
The night was truly special for the patient and his wife. Clearly, it wouldn’t have been possible without Tina’s commitment to delivering excellent service. She put EMMC’s Caring Behaviors to work by making sure that the patient and his wife had a special day. She made a world of difference to a special patient, and also served EMMC’s mission to care.